Terms and Conditions

Last Updated: 13/04/2026

Welcome to The Fragrance Drawer. By accessing and using our website and purchasing our products, you agree to the following terms.

Products & Authenticity

All fragrances sold by The Fragrance Drawer are 100% authentic and carefully decanted from original bottles. We are an independent retailer and are not affiliated with, endorsed by, or sponsored by any brand unless otherwise stated.

Order Processing

Orders are prepared and dispatched promptly. Due to the nature of fragrance decanting, orders may begin processing shortly after purchase.

Order Cancellations & Changes

Orders are non-cancellable once processing has begun due to the nature of our products being decanted to order.

Each fragrance is carefully decanted from authentic, full-sized bottles specifically for your order, meaning preparation begins promptly after purchase.

If you wish to add to an existing order, please place a new order and contact us via email. Where possible, we will combine orders and refund additional shipping charges. This is not guaranteed once processing has commenced.

Pricing & Availability

All prices are listed in AUD and are subject to change without notice. Availability may vary due to stock limitations.

Limitation of Liability

The Fragrance Drawer is not liable for misuse of products. Customers are responsible for reviewing ingredient information and ensuring suitability prior to use.

Product Information

Fragrance Decants: All products sold are decanted from 100% authentic, genuine fragrance bottles. We do not sell counterfeit products.

Sizes: Decants are available in 2ml, 5ml, and 10ml sizes as specified on each product listing.

Product Descriptions: While we strive to provide accurate descriptions and fragrance notes, scent perception is subjective and may vary from person to person.

Returns & Refunds

We take great care in preparing each order to ensure quality and authenticity.

Due to the nature of fragrance decants, we do not offer refunds or exchanges for change of mind. However, this does not exclude your rights under the Australian Consumer Law.

You are entitled to a replacement or refund if a product is:

Faulty
Damaged
Not as described

If you experience an issue, please contact us within 48 hours of delivery with photos and details.

Intellectual Property and Brand Disclaimers

All content on this website, including text, images, logos, and product descriptions created by The Fragrance Drawer, is our property and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

Brand Affiliation Disclaimer: The Fragrance Drawer is NOT affiliated with, endorsed by, or connected to any of the fragrance brands, designers, or manufacturers whose products we decant. All brand names, trademarks, and logos mentioned on this website are the property of their respective owners.

Trademark Notice: All trademarked names and brands (including but not limited to Kayali, Phlur, Guerlain, Diptyque, and any other fragrance brands) are used solely for the purpose of identifying the authentic products from which our decants are sourced. The use of these names does not imply any affiliation, sponsorship, or endorsement by the trademark owners.

Independent Retailer: We are an independent retailer offering decanted samples and smaller sizes of authentic fragrances for customers who wish to try products before purchasing full-size bottles or prefer travel-size options. We purchase authentic products from authorised retailers and decant them into smaller containers for resale.

No Copyright Infringement Intended: Any product images, descriptions, or fragrance notes are provided for informational purposes only to help customers identify products. We do not claim ownership of any brand names, logos, or trademarked materials belonging to fragrance houses or manufacturers.

Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles.

Allergies and Sensitivities

Fragrances may contain allergens. Please review ingredient information prior to use. If you have sensitivities or allergies, we recommend testing on a small area first.

Please review product descriptions carefully and consult with a healthcare professional if needed.

Full ingredient information is available upon request. As all fragrances are authentic and sourced from original bottles, ingredient details can also be found on the original brand packaging. Please do not hesitate to contact us at support@thefragrancedrawer.com.au for full ingredient information.

We are not responsible for allergic reactions or sensitivities to our products.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@thefragrancedrawer.com.au

Business Name: The Fragrance Drawer ABN: 27 329 221 282

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.